Yes, we accept international credit cards, including Visa, MasterCard, and American Express, as long as they are authorized for online transactions. However, please note that we currently only ship within the UK.
FAQ’s
- Standard Shipping (2–4 days) – £3.99 to £5.99 (Royal Mail 2nd Class or similar)
- Express Shipping (1–2 days) – £5.99 to £7.99 (Royal Mail 1st Class, Evri, or similar)
- Next-Day Shipping – £7.99 to £9.99 (DPD, Royal Mail Special Delivery)
Shipping Policy
- Processing Time: Orders are processed within 3 business days.
- Delivery Time: Shipping times vary based on the selected method:
- UK Standard (2–4 days) – £3.99 to £5.99
- UK Express (1–2 days) – £5.99 to £7.99
- UK Next-Day – £7.99 to £9.99
- International (5–15 days) – £9.99 to £24.99
- Tracking: A tracking number will be provided for applicable shipping methods.
- Delays: We are not responsible for delays caused by couriers or customs.
Return Policy
- Return Window: Returns are accepted within 14 days of delivery.
- Eligibility: Items must be unused, in original packaging, and in resellable condition.
- Non-Returnable Items: Custom-made or personalized items are non-refundable unless defective.
- Refund Process: Once we receive and inspect the returned item, a refund will be issued to your original payment method.
- Return Shipping: Customers are responsible for return shipping costs unless the item is faulty.
For return requests, please contact us at reem@amrhme.com
As of now, we do not ship internationally. We currently only deliver within the UK. We hope to expand our shipping options in the future.
Payments
We accept all major credit and debit cards, including Visa, MasterCard, and American Express. We also support Apple Pay, Google Pay, and PayPal for a secure and convenient checkout experience.
Sales tax is included in the price for customers in the UK, as required by UK law. If applicable, the tax will be displayed at checkout. For international orders, taxes and duties may be imposed by customs, and these charges are the responsibility of the customer.
Shipping & Returns
If you wish to return your purchase, please follow these steps:
- Contact Us: Email us at reem@amrhme.com within 14 days of receiving your order to initiate the return process.
- Return Eligibility: Ensure that the item is unused, in its original packaging, and in resellable condition. Custom-made or personalized items are non-refundable unless defective.
- Return Shipping: You will be responsible for the return shipping costs unless the item is faulty.
- Refund Process: Once we receive and inspect the returned item, a refund will be issued to your original payment method.
For further assistance, please reach out to us directly at reem@amrhme.com.
Once we receive and inspect your returned item, the refund will be processed within 3-5 business days. Please note that it may take an additional 5-10 business days for the refund to appear in your account, depending on your payment method or bank processing times.
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